Vendor Terms and Conditions
Welcome to Pannaafric.com's Vendor Terms and Conditions. These terms govern your
relationship with Pannaafric.com as a registered vendor. By registering as a vendor and using
our platform, you agree to abide by these terms and conditions in full. If you disagree with any
part of these terms, please do not proceed with registration or use our services.
1. Vendor Registration
Application Process: To become a vendor on Pannaafric.com, you must complete and
submit our online Vendor Registration Form. We reserve the right to accept or reject
applications based on our criteria.
Approval: Upon approval of your application, you will receive access to your vendor
account, where you can manage your product listings, pricing, and orders.
2. Product Listings and Pricing
Product Information: You are responsible for providing accurate and up-to-date information
about your products, including descriptions, images, and pricing.
Pricing: You agree to set competitive and fair prices for your products. Prices listed on
Pannaafric.com should reflect the actual selling price.
3. Orders and Fulfillment
Order Processing: You agree to fulfill orders promptly and accurately in accordance with
our shipping and delivery policies.
Stock Availability: You are responsible for maintaining adequate stock levels to fulfill orders
placed through Pannaafric.com.
4. Customer Service
Communication: You agree to respond promptly to customer inquiries, requests, and
issues related to your products or orders.
Returns and Refunds: You agree to comply with our return and refund policies. Any returns
or refunds initiated by customers will be handled in accordance with these policies.
5. Payments and Fees
Commission Fees: Pannaafric.com may charge commission fees on sales made through
our platform. The commission rate will be specified in your vendor agreement.
Payment Schedule: Payments for sales proceeds, minus applicable fees, will be processed
on a regular schedule. You can view your earnings and payment details in your vendor
dashboard.
6. Compliance and Conduct
Legal Compliance: You agree to comply with all applicable laws, regulations, and industry
standards related to the sale and distribution of your products.
Prohibited Activities: You agree not to engage in any fraudulent, deceptive, or unethical
practices that could harm Pannaafric.com or its customers.
7. Termination
ermination: Pannaafric.com reserves the right to suspend or terminate your vendor
account at any time for violation of these terms and conditions or our policies.
8. Intellectual Property
Ownership:You retain ownership of the intellectual property rights to your products. By
listing products on Pannaafric.com, you grant us a non-exclusive, royalty-free license to display
and promote your products on our platform.
9. Modifications
Changes to Terms: Pannaafric.com reserves the right to update or modify these vendor
terms and conditions at any time. We will notify you of any material changes by email or through
your vendor dashboard.
10. Contact Us
If you have any questions or concerns about these vendor terms and conditions, please contact us using the information provided below:
Email: vendors@pannaafric.com
Phone:+234-802-488-4949, +234-810-644-4902